Analysis Of Amazon, Ebay And Alibaba s Different Feedback...

2.1 Feedback System According to above research objectives, the following discussion include analysis of Amazon, eBay and Alibaba’s different feedback systems, as well as identify the advantages of operating feedback systems which enable to promote the growth of the business. A feedback system is a critical factor in determining the success of e-business (Masclet and Penard, 2012). Feedback systems can also be called word-of-month communication which expresses customers’ perceptions and experiences after they receive the products from the marketplaces. Different marketplaces have its own feedback systems. On the one hand, Amazon and eBay provide the opportunities to both sellers and buyers, but on the other hand, they have different rating way. Amazon’s users can score their perceptions from one to five stars (Amazon, 2009a). EBay can be ranked in ‘positive’ (+1), ‘negative’ (-1) and ‘neutral’ (0). With the rating get, the system can reflect it in sellers’ performance rate by adding, deducting or no impact. (Kollock 1999). Alibaba’s feedback system consist of buyers’ opinion only and they have the ability to rank seller’s online stores as well. The lowest ranks are hearts, followed by diamonds, blue crowns and finally yellow crowns (Hongkiat 2015). However, its ranking system is similar with Amazon --- stars from one to five. Therefore, the main difference between Amazon, eBay and Alibaba’s feedback system is their ranking way and whether sellers and b uyers can commentShow MoreRelatedCase - Alibaba Group7315 Words   |  30 PagesAlibaba Group At Alibaba, strategy and organization go hand-in-hand. Every year we change the organizational structure in tandem with changes in strategy. Jack Ma, Chief Executive Officer of Alibaba Group, stared through the fog at the cable stays of the Hangzhou Bay Bridge whistling past on his drive to the offices of Taobao (hunting for treasures), Alibabas online marketplace for Chinese retailers and consumers. The longest transoceanic bridge in the world had a long gestation period:Read MoreWhat Is Social Media?2557 Words   |  11 Pagessocial media are helps people to become more interactive freely and to share their knowledge, information, and experiences. In like manner, many studies point out that the users who using these sites are increasing, especially the last two years. The different types of social media such as, Facebook, Twitter, Linked, Instagram, YouTube, have attracted a huge number of users, whom have merged these sites into user’s lives. The chart below, demonstrates how much data in social networks can be generated dailyRead MoreOnline Shopping Website : Web Based Systems Project10604 Words   |  43 Pa ges UNIVERSITY OF HERTFORDSHIRE School of Computer Science Modular BSc Honours in Information Technology 6COM0284 – Web-based Systems Project Final Report April 2015 TITLE OF PROJECT Online Shopping Website Author s initials and surname S.Pourmoafi Supervised by: Mr. Keith Dawkins â€Æ' Table of contents Abstract: 3 1. ACKNOWLEDGMENT 4 2. INTRODUCTION 5 3.0 LITERATURE REVIEW 9 3.1 Background research 9 3.2 Market Research (Existing Online Websites) 10 3.2 The History of E-commerce: 11 3.3Read MoreManaging Information Technology (7th Edition)239873 Words   |  960 PagesCONTENTS: CASE STUDIES CASE STUDY 1 Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems CASE STUDY I-1 IMT Custom Machine Company, Inc.: Selection of an Information Technology Platform CASE STUDY I-2 VoIP2.biz, Inc.: Deciding on the Next Steps for a VoIP Supplier CASE STUDY I-3 The VoIP Adoption at Butler University CASE STUDY I-4 Supporting Mobile Health Clinics: The Children’s Health Fund of New York City CASE STUDY I-5 Read MoreManagement and Teaching Note19520 Words   |  79 Pages(11pp) 207-058-4 EXCHANGE RATE VOLATILITY AND RESERVE BANK INTERVENTION: THE CASE OF NEW ZEALAND Structured assignment Gonela, SK; Panuganti, SM IBSCDC 14pp; Teaching note 207-058-8 (11pp) 207-046-1 GERMANY’S ‘GREEN DOT’WASTE MANAGEMENT SYSTEM George, SS; Govind, S ICMR Center for Management Research 21pp; Teaching note 207-046-8 (3pp) 207-059-1 GLOBAL INFLATION: MONETARY POLICY DEBATE Gonela, SK; Kompella, R IBSCDC 8pp; Teaching note 207-059-8 (13pp) 207-059-4 GLOBAL INFLATION: MONETARY POLICY DEBATE